Home → EstiMate Version 1 → Error Messages & Behavioral Problems → 'Win 32 error. Code: 50. The network is not supported?
You will need to uninstall and reinstall EstiMate. Instructions follow:
IMPORTANT NOTE: If you have important data entered into EstiMate such as estimates, jobs, substrate prices, and the like you will want to back up your data *first* as following the instructions below will eliminate any existing data and replace it with new default data files. If not backed up any pre-existing data files will be LOST.
If you do not have data files you want to keep then skip the backup procedure and go directly to the uninstalling directions.
To back up your data:
* On the computer you want to back up data on, click Management>backup/restore and the backup/restore data files window will appear, with the backup tab in the forefront.
* Click the backup button on the right. From the 'save as' dialog box click the 'save in' drop down list at the top and choose 3-1/2' floppy A or other drive/location you may have in mind. Then enter a name for the file in the file name field at the bottom and click the save button to backup the data.
To uninstall EstiMate:
1. Close EstiMate and any other programs that are open.
2. Click Start > Settings > Control Panel.
3. Double Click on the add/remove programs icon.
4. Highlight 'EstiMate Sign Estimating Software' and click the Add/Remove button.
5. Choose 'Automatic' as the uninstall method if prompted.
6. Go thru the uninstall wizard until you get to finish.
7. Close the add/remove programs icon and close control panel.
NOTE: If you get a message about uninstalling a file that is no longer used click the button that says 'No to All'.
To Delete the EstiMate directory.
1. Right click on your start button and choose 'Explore' to bring up windows explorer.
2. Look thru the list of folders on your left until you come to one called Program Files.
3. Click the plus sign to the left of the program files folder to open it.
4. Search for the EstiMate folder and click on the folder * once * to highlight it.
5. Press the delete key on your keyboard.
6. If you get a prompt that asks if you want to send the folder contents to the recycle bin say yes.
7. Close windows explorer.
You have now uninstalled EstiMate and deleted the EstiMate directory, so you are now ready for a fresh re-installation of the software.
Place your EstiMate CD-Rom in the CD-Rom drive, choose 'Install EstiMate' and click the next button to go thru the installation screens until you come to the What To Install Screen and choose 'Complete Installation' and click the next button thru the remaining screens. This will install EstiMate on your computer.