EstiMate Knowledge Base / FAQ

HomeEstiMate Version 1Error Messages & Behavioral ProblemsEstiMate locks up when trying to print?

3.75. EstiMate locks up when trying to print?

When I try to print EstiMate locks up what do I do to get EstiMate to print again?

The problem of EstiMate locking up when trying to print can have multiple causes. To resolve the problem, try the following:

* Reboot the computer and try again.

* Look for a blank entry in the customer list. Delete if found.

* Clear your logo(Management > Configure EstiMate > Your Logo > Clear logo) and proof (Print > EstiMate > Design Proof Tab > Clear). Important: perform the clear logo and proof functions EVEN IF THERE IS NO LOGO OR PROOF SELECTED ON THE ESTIMATE! Try printing again with no logo or proof selected. Does EstiMate print? If so, re-select logo and/or proof and try again. If problem reappears, try creating a new logo or proof image as the file is likely corrupted.

* If the above suggestions fail then uninstall your print drivers and download new ones from the printer manufacturer website. Note: You may have printer driver problems even if you can print from other programs.

This page was: Helpful | Not Helpful