EstiMate Knowledge Base / FAQ

HomeEstiMate Version 1Error Messages & Behavioral ProblemsWhy cant I update the subject line on the email report screen?

3.157. Why cant I update the subject line on the email report screen?

in the subject line of an e-mail all I can put there in terms of copy is the word "Quote". I try to put other things in there, but it always says "Quote" or I am unable to enter anything at all. What's going on?

As a first step try widening your email dialog box so you can see the entire box. You should also be able to see that the subject line is a * dropdown * list. Once you have widened the email dialog box try the following steps:

1. From the Email Report dialog box, type in or select an email address as
normal.
2. In the subject dropdown select "Quote" from the dropdown list. The word
"Quote" should now appear highlighted in the subject field.
3. Press the backspace key. "Quote" should now disappear and the field
should be blank.
4. Attempt to type in a different subject.

This should resolve the problem and you should be able to type in different subjects at will.

This page was: Helpful | Not Helpful