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1.14. EstiMate prints blank pages from the Brother HL 2140 Laser printer.

Q:  When trying to print a quote, invoice, report, or anything to my Brother HL 2140 Laser printer all I get is blank pages.  Is there something I need to set up in EstiMate to get it printed?

 

A:  We are aware of this issue, but unsure of what's causing this to happen.  EstiMate uses the default Windows printer, so there are no additional setting to correct this issue.  We can't guarantee when or if a fix will be available for this issue.  If you currently own this printer then you will need to either use the Print to File option in EstiMate, or print to a different printer (possibly a network printer).

 

To print to a file:

  • From the Invoice, Estimate, Work Order, or any other report screen select "Print".
  • If you get a preview screen of the report click the printer icon in the upper left corner.
  • On the last "Print" screen tick the check-box next to "Print to File".
  • Click the drop-down box and select the type of file you want to save the invoice or other report as - PDF is usually the best choice.
  • Type a location for the file, or click the [...] box at the end of the "Where" field, select the location for the file, and give it a file name, and click Save.
  • Click the OK button to save the file.
  • You can now open that file and print it out. 

If we are able to find a solution to this issue we will post it here.  We apologize for the inconvenience.

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