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4.4. Floating point error after updating updating the software.

Q:  I just updated my EstiMate software to the newest build, and when I try to open my jobs and estimates or access the new Vehicle Wraps plugin I get a Floating Point error.  The error says: "Error retrieving object TEMboJob('E6A9AA8BE0F4C1469A92D12B539F9EDA'): "'34.5' is not a valid floating point value".

 

A:  This error can occur if you have your Windows default language (Regional Options) set to something other then English (US) during the installation of the software or an update.  The differences in currency symbols, accent marks, date separators, used in other countries can sometimes throw EstiMate after an update, and cause a Floating Point error to occur.

 

To resolve this issue:

If you've encountered this error then you've most likely already installed the update, and now you need to: 

• Close EstiMate.

• Click Start > Control Panel > Regional and Language Options.

• Under the Regional Options tab select "English (United States)".

• Click the Apply and OK buttons.

• Now reinstall the update either from the saved file (if you saved it the last time you downloaded it), or from our updates page.

• Make sure you can open one of the jobs or estimates that wouldn't open before, or if you were unable to open the Vehicle Wraps plugin, open it now, configure it, and then click the "Save Changes" button.

• Change you Regional Options back to your original settings/language.

 

You should now be able to move freely through EstiMate without encountering this error.  If for some reason you do still get the error try restarting EstiMate once so that it's able to pick up on the changes you just made.