Home → EstiMate Version 2 → Error Messages → NexusDB "Clone Database" error when trying to make a backup.

4.5. NexusDB "Clone Database" error when trying to make a backup.

Q:  When I go to make a backup in EstiMate 2 I get an error that says:  "NexusDB: CloneDatabase: INTERNAL: File could not be opened [C:\Documents and Settings\All Users\Application Data\EstiMate\Database Backup\nxTrans.cfg, error 32, The process cannot access the file because it is being used by another process] [$2405/9221]."

 

A:  The reason for this error can be seen in the last part of the file path shown in the error message.  Somehow EstiMate was connected to the folder called "Database Backup" instead of just the "Data" folder.  Basically EstiMate can't make a backup of this folder because it's *already* a "backup" of your database files.  The folder you want to be connected to is called "Data" by default.  Depending on how long you've been connected to this "Database Backup" folder you may just be able to just switch back to the "Data" folder and continue working, but if you've been connected and working in it for awhile you'll need to follow the procedures below to see how to copy that data and move it to another folder. 

 

To fix this issue (Switching back to the "Data" folder):

• Click the blue EstiMate in the upper left corner, and select "Close Database".

• When you're back on the "Connect" toolbar click the "Connect To Local Folder" button.

• From the "Select Folder For Database Window" navigate to "C:\Documents and Settings\All Users\Application Data\EstiMate\Data".  Make sure you click right on the "Data" folder, and then click the OK button.  NOTE:  If you were connect to a folder other then "Data" prior to this, and you know what folder that was navigate to and click on that folder instead, and then click OK.

 

EstiMate will open up into the database you just selected.  If all of your data is there (i.e. just as it was when you were connected to the "Database Backup" folder) then you should be good to go, and you should now be able to make a backup of your data.  If your current jobs and estimates, or none of your data is there (in the "Data" folder) then you will need to copy the files from the "Database Backup" folder and paste them into this folder or you can make a new folder and paste them into that one.

 

To fix this issue (Copying the files from the "Database Backup" folder, and putting them into a "usable" folder):

• Close EstiMate.
  

• Right click on your Start button and select "Explore"

• When Windows Explorer opens navigate to "C:\Documents and Settings\All Users\Application Data\EstiMate\Database Backup", or paste this path (w/o the quotes) into the Address Bar of Windows Explorer (not Internet Explorer).

• In the "Database Backup" folder you will see a bunch of "*.nx1" files (47 of them).  Click somewhere in that folder or on one of those files and press "CTRL + A" to select all of the files in that folder.

• Press "CTRL + C", or right click on one of the selected files and select "Copy" to copy all of those files.

• On the left click back on the "EstiMate" folder.  Now you can either click on the "Data" folder, and paste (CTRL + V, or right click and "Paste") all of those files into that folder (replacing any files that were already there), or if you want you can create a new folder here in the EstiMate folder, and paste all of those files there.  NOTE:  If you are at all unsure about replacing all of the files in the "Data" folder then just create a new folder (and call it "Data2" or something), and paste the files in that folder.

• Now open EstiMate, and click the "Connect To Local Folder" button (You may need to close the current database first if EstiMate opens up into it).

• Navigate to the the "Data" folder or whichever folder you just pasted all of the files into, click on it, and click the OK button.

• When EstiMate opens up into that Database make sure all of your current data is there, and then try making a backup again.