Home → EstiMate Version 2 → Error Messages → "Cannot Open File" error when trying to restore an EstiMate backup.
Q: I am trying to restore an EstiMate backup I made on my desktop computer to my laptop. When I click the restore button I get an error message that says: "Cannot open file "G:\EstiMateBackup10-15-08.zip". The process cannot access the file because it is being used by another process". How can I fix this?
A: This is usually the result of trying to restore a backup into a copy of EstiMate that is running on a Windows Vista machine, and when the backup is stored on a USB Flash drive, or USB backup drive. The solution is simply to move the "Backup.zip" file off of the USB drive, and on to the computer's hard drive (like the desktop, or My Documents, etc), and then restore it from that location instead. The USB drive is fine for storing the backup and moving it over to the other computer, but it just cannot be restore directly from the drive itself (this is only if the copy of EstiMate you're restoring the backup to is on a Vista machine - if it's on WinXP you should be able to restore directly from the USB drive).