Home → EstiMate Version 2 → Error Messages → I'm getting error messages when trying to open my jobs/estimates after updating EstiMate to the 2.2.0.0 build.

4.2. I'm getting error messages when trying to open my jobs/estimates after updating EstiMate to the 2.2.0.0 build.

Q:  I've just updated my copies of EstiMate to the latest 2.2.0.0 build.  Now when I try to open some of my jobs and estimates including my most recent ones I get an error message that says: " Invalid object class TchpboQuantity Discount in attribute TInstantPart (‘HardNumbers’). Required class TEMboHardNumbers.".  I can't open any of those jobs/estimates now, how can I fix this?

 

A:  There was also an update to the Multi-User Server part of the software in the 2.2.0.0 build (NOTE: The Multi-User Server doesn't prompt you to update it like EstiMate does).  If you only updated your copies of EstiMate (the clients) then this is most likely the reason you are getting these errors.  This issue doesn't seem to permanently affect your data, but you will need update the Multi-User Server in order to stop the error messages and access your jobs and estimates again.

Here are a couple of other error messages you might encounter with this issue:

"Invalid object class TchpboSalesTax in attribute TInstantPart('HardNumbers"). Required Class TEMboHardNumbers."

or this if you try to print:

Invalid Pointer Operation or Error reading value from field ‘HardNumber.DesignLabor’: Access violation at address 2006958 in module ‘rtl100bpl.’ Read of address FFFFFFDC.

 

Here is a link to the EstiMate update page where you can download the latest builds of EstiMate and the Multi-User Server:

 

http://www.estimatesoftware.com/2.0/updates.php

 

• Before you download and run, or attempt to install the updates make sure that all copies of EstiMate and the Multi-User Server are closed.

• From the computer that already has the Multi-User Server installed on it (the MUS should only be on 1 computer/server) follow the link from above to the updates page.

• Click on the link for the Multi-User Server (eServerSetup.exe).

• You can either "Save" the file to your computer and run it when it finished downloading, or you can "Run" it directly from our server.

• Run the Install Wizard.  When the Multi-User Server update has finished installing make sure the "Launch Multi-User Server" check box is checked and click "Finish".

• The Multi-User Server will start.  You should now be able to connect to it from EstiMate and the error messages should no longer be an issue.