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4.1. Error: Exception .exe violation in module:

Q:  I just recently downloaded and installed the Quick Quoter version of EstiMate 2.  Now when I go to launch the program I get an error:  "Error: Exception exe violation in module", and EstiMate never opens.  How can I fix this?

 

A:  This is a Windows error reporting that it was unable to open the specified application or module for some reason (possibly due to a missing or corrupted program file).  This error may also be followed by an Access Violation error which may provide further information about the issue, or offending files. 

 

To fix this issue will depend on what's causing the issue, but generally it's that a file that the program needs is corrupted, been replaced with a different version, is being used by another program, or is just MIA.

 

If you've just installed the program, or even if you've been using EstiMate the first thing to do is restart the computer it's on.  When the computer is back up try starting EstiMate again.  In most cases this will have resolved the issue.  If you've just installed EstiMate the restart should have allowed all of the newly installed components to be recognized by the OS (which also brings up the point that you should make sure you're using a compatible Operating System - Windows XP or better is what is required.

 

If you're still encountering the issue the next step will be to reinstall EstiMate. 

If you've just installed EstiMate you can go ahead and run the installer (eSetup.exe) again.  If you chose to "Run" it the last time from our website you'll need to go back to our website and download it again.

 

If you've been using EstiMate you'll want make sure you have a recent backup of your data before you reinstall.  If you don't have a recent backup you can manually backup your data by making a copy of your EstiMate 2 "Data" folder which by is located at "C:\Documents And Settings\All Users\Application Data\EstiMate\Data", or "C:\Program Data\EstiMate\Data" under Vista.

 

If after reinstalling EstiMate you're still having issues please contact EstiMate for further assistance.