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9.3. How do I open TCP Port 16000?

Q:  I'm trying to connect a copy of EstiMate 2 to the EstiMate Multi-User Server, but I'm getting an error message "Could not connect to network server....  You may need to open TCP Port 16000".  How do I open TCP port 16000?

A:  Here are the instructions for opening TCP port 16000 on the computer running the EstiMate Multi-User Server (this is the only machine you need to open this port on).

• Click on your Windows "Start" button, and click on "Control Panel".

• When the Control Panel window opens click on (or double click on) "Windows Firewall".

• When the "Windows Firewall" window comes up under the "General" tab you will see if it's turned "On" or "Off".  If it's turned "Off" then this is not the cause of your connection issues in EstiMate.

• If it's turned "On" then click on the "Exceptions" tab at the top of the window, and make sure that "MultiUserServer" appears in the list and that there is a check mark next to it.

• Next click on the "Add Port" button.  When the Add Port window comes up enter "EstiMate Multi-User Server", or "EstiMate Server" (w/o the quotes) into the "Name" field, and then enter "16000" (that's sixteen thousand, and again w/o the quotes) into the "Port Number" field.  Leave "TCP" selected as the protocol, and click the "OK" button.

• Click the "OK" button on the Windows Firewall screen, and close the Control Panel.

You can now try connecting to the EstiMate Multi-User Server again from one of your copies of EstiMate 2 (just make sure the Multi-User Server is up and running (and only on one computer) before you do, as this is most commonly the issue when you encounter connection issue in EstiMate - the Multi-User Server just isn't running).